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Trust & Safety Specialist
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Title
Trust & Safety Specialist
Category
jobs
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Origin
india
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Description
job Description
Responsible for protecting users and maintaining a safe, trusted platform environment. The role involves reviewing user-generated content, identifying policy violations, investigating suspicious or harmful activity, and taking appropriate action according to company guidelines.
Key Responsibilities:
Review and moderate user content, accounts, and reports.
Identify violations of community guidelines and safety policies.
Investigate cases involving fraud, abuse, harassment, scams, or other harmful behavior.
Take appropriate enforcement actions based on established policies.
Escalate high-risk or complex cases to specialized teams.
Maintain accurate case records and documentation.
Identify emerging safety trends and report recurring issues.
Work with internal teams to improve platform safety and user experience.
Maintain confidentiality and follow data-protection requirements.
Required Skills:
Strong attention to detail and analytical thinking.
Good written and verbal communication.
Ability to make consistent, policy-based decisions.
Comfortable handling sensitive or potentially disturbing content.
Basic computer and data-management skills.
Ability to work independently and as part of a team.
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